Faqs
Q. Is ordering online secure?
A. Yes. We take the utmost care with the information you provide when placing an order on our website (or through any other means). All the information you provide during the ordering process is restricted to our staff, and we ensure that all our employees are up-to-date on our security and privacy policies. If you have further questions about the security of ordering online from [Your Store Name], please feel free to email us at support@[yourstorename].com.
Q. How do I place my order?
A.
- Click on the product you want to buy.
- Click on the “Add to Cart” option.
- You can add multiple products to the cart by opening different product pages and adding them to the cart.
- After that, click on “Cart” in the menu bar.
- Scroll down and click “Proceed to Checkout.”
- Fill in all your billing details and check the order details (including the total cost).
- Click on the “Place Order” button below the form.
- Once your order is placed, you will receive a confirmation email with your order details.
You can choose to pay through Cash On Delivery (COD) for your order.
Q. How do I cancel an order on [Your Store Name]?
A. To cancel your order, log into your account. If you are a guest user, you can call our helpline during office hours to cancel your order. You can also cancel your order during the final confirmation call.
Q. What is your returns policy?
A. For our return policy, please refer to the “Return Policy” page.
Q. What is your refund policy?
A. For our refund policy, please refer to the “Refund Policy” page.
Q. What is your shipping cost?
A. Our shipping cost is Rs 00/- (We are offering free shipping).
Q. Which service do you use for shipping?
A. We use M&P, TCS, and Leopards Courier Services for shipping.
Q. What is your delivery time?
A. We deliver within 2-3 working days after the confirmation call.
Q. How can I order an out-of-stock product?
A. You can pre-order any product that is out of stock by contacting us through call or email.